Frequently asked questions

How many people from my agency can attend? 
We anticipate that most agencies will be represented by one or two Owners or Senior Directors. 

Are substitutes allowed? 
If you have registered for the event and are unable to attend, please let us know. We can accept a substitute from your agency, providing he or she is also a senior director of the agency. 
There is no right to a refund except in case of the cancellation of the event, although thenetworkone may attempt to re-sell places to delegates who cannot attend, less an administration charge, if there is a waiting list. 

Is there an advantage to booking early? 
YES. WE RECOMMEND YOU BOOK NOW. Places are limited to 150 by the size of the conference theatre and we expect that the event will sell out. 
Each member agency of thenetworkone is guaranteed at least one delegate place, providing you book and pay by November 30th 2018. After this date, applications will be accepted on a “first come, first served” basis. 

Does my registration include the cocktail and the Dinners? 
YES: you will not need to register separately. This includes the Welcome Cocktail on Wednesday 8th May, and the dinners on 8th May and 9th May.  All these events will take place in the Rosewood Hotel.

Do I need a visa to enter China?
Most visitors to China will require a visa. It is recommended to apply for a visa up to three months before the date of your intended entry into China. The application process is simple, but do not leave your application too late.

If you apply in good time but are refused a visa for any reason, we will refund your delegate fee, providing you let us know at least one month before the start date of the conference. 

For any questions BEFORE you book your place, please contact
Stephanie Geisler:  stephanie.geisler@indiesummit.net or +44 (0) 207 240 7117

What if I have special dietary needs? 
Lunches, dinners and refreshment breaks will include vegetarian options. if you have any other special dietary needs, please let us know and we will advise whether the Rosewood Hotel can accommodate these. 

Additional questions about the event 
For any questions BEFORE or AFTER you book your place, please contact Stephanie Geisler at thenetworkone: stephanie.geisler@indiesummit.net or +44 (0)207 240 7117.